Frequently Asked Questions
Everything you need to know about Scoopabl. Can't find what you're looking for? Contact our support team
Scoopabl is a social platform for ice cream lovers! It helps you discover ice cream shops near you, connect with friends who share your passion, read and write reviews about your favorite flavors and spots, and discover ice cream events like tastings and festivals.
Yes! Scoopabl is completely free to download and use. You can explore ice cream shops, connect with friends, share reviews, and discover events at no cost.
Yes, Scoopabl is available on both iOS and Android devices. You can download it from the App Store or Google Play Store. We also have a web version you can access from any browser.
Simply allow Scoopabl to access your location, and we'll show you the best ice cream spots nearby. You can browse by distance, ratings, or popular flavors. Use the Discover tab to explore new places!
Go to the Social section and tap 'Find Friends'. You can search for people by name or see suggested friends nearby. When you find someone, tap 'Add Friend' to send them a request. Once they accept, you'll be connected!
Visit any ice cream shop's page and tap the 'Write Review' button. You can rate your experience, share your thoughts about flavors you tried, and even add photos of your treats. Your reviews help other ice cream lovers discover great spots!
Events are ice cream-related happenings like tastings, festivals, new flavor launches, and special promotions at local shops. Browse the Events tab to find what's happening near you and never miss a sweet experience!
On the login screen, tap 'Forgot Password?' and enter your email address. We'll send you a reset link. Click the link in your email, answer your security questions if you set them up, and create a new password.
Go to your Profile tab and tap the edit icon or 'Edit Profile' button. You can update your profile photo, bio, favorite flavors, and other personal details. Don't forget to save your changes!
If you need help, tap the Support option in your settings or visit our Support page. You can submit a ticket describing your issue, and our team will get back to you as soon as possible.